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    Testimonials: Your opinion matters

    At Baxter Hoare, our mission is to deliver made to measure travel solutions to all our clients through high quality service, value and product innovation. We pride ourselves on the positive testimonials we receive from our clients; however we always strive to improve our services every day. Hearing what our clients have to say plays a vital role in understanding how we can enhance our service and product selections for future clients to come.


    Leisure Trip Customer

    “I had the trip of a lifetime booked with this company. They could not have been more helpful with the planning and booking of all the bespoke details. I’m just gutted that we had to cancel due to coronavirus. Even during the cancellation, they were amazing and very professional. I can’t wait for the opportunity to use them again.”

    Fb post review


    “ I cannot thankyou enough, in fact really from the bottom of my heart, for staying behind tonight, to sort out the tickets. It has been quite a scary and dynamic situation for the last 48 hours, especially tonight when I discovered that Peru was suspending all travel to and from Europe on Monday. I would not have been able to reach you to sort the tickets to get the boys out tomorrow night if you has not had the foresight, the kindness and the generosity to suggest I have your mobile number this. That was amazing service and I will never forget it.”

    QC, 3VB

    New Square Chambers

    “Baxter Hoare offer a first class service. We use Baxter Hoare for the travel needs of Chambers and we are always met with a helpful and friendly service. They are extremely knowledgeable within the travel sector and always offer the best advice. We highly recommend Baxter Hoare.”

    Practice Manager, New Square Chambers

    Erskine Chambers

    “Baxter Hoare’s responsiveness and attention to detail, flexibility when booking /amending flights (usually at short notice), are an essential ingredient in assisting our barristers to provide the kind of service our clients’ expect.”

    Senior Clerk, Erskine Chambers

    3 Verulam Buildings (Chambers)

    “We have been delighted with the service we’ve received from Baxter Hoare. They have gone out of their way to understand our business requirements and have offered considered options to improve the service we provide. All of the staff are user-friendly and responsive.”

    Senior Practice Manager, 3 Verulam Buildings (Chambers)

    Resolution Property

    “We’ve been working with Baxter Hoare for two decades and could not recommend their service more highly. We always get to speak to a familiar voice and they will always go, literally, the “extra mile” for us.”

    Office Manager, Resolution Property

    Paxman Coolers Limited

    “We’ve dealt with Baxter Hoare for Paxman’s travel requirements for many years now. We’re always extremely satisfied with their service, which is second to none.  We deal specifically with Jonathan and have built up a fantastic working relationship and rapport, although all the team members are very helpful, efficient and knowledgeable. 

    We have the utmost confidence in the team at Baxter Hoare which is crucial for us. We know that in an out-of-hours emergency, our travellers have an efficient contact point 24/7.  Overall, they are an absolute pleasure to deal with. We have no hesitation recommending them to others.”

    Personal Assistant, Paxman Coolers Limited

    Acora Limited

    “Part of my role at Acora is to arrange all travel for the business. Travel can range from flights, hotels, train tickets, airport parking to hire cars, with often last minute bookings being required.  I was introduced to Baxter Hoare over 3 years ago when Vic and the team came to see me to discuss how they could assist me with managing our travel arrangements.

    I can safely say that I have not looked back since. Karen is my primary contact and we have built a great working relationship over the last few years. Karen knows how I like to work and is always there to help and resolve my last-minute travel dilemmas. I have no hesitation in recommending Baxter Hoare. They provide a friendly and efficient service and I would not be without them.”

    Executive Assistant, Acora Limited

    GFI Group

    “Cheryl and Karen do an amazing job meeting our incredibly demanding requirements. You should be proud to have them as part of the Baxter Hoare family.”

    Managing Director Finance and Operations, GFI Group


    “Our union has been a Baxter Hoare client for about 19 years. This length of period speaks volumes on its own as it signifies our loyalty to BHT due to their business acumen, courtesy, speed of delivery and pleasant demeanour. Baxter Hoare understands our needs and the business we are in as a union. They are able to adapt and provide us with a bespoke service which has been excellent and efficient over the years. I would recommend BHT to any potential client who is considering using a corporate travel service provider.”

    Products Manager, PCS (Union)


    “Reason for choosing this travel agent:


    B: rilliant









    A:pproachable and




    T:ravelling becomes





    L:ike leisure


    HR and Bilingual Administration Manager, SICK (UK) LTD

    Our Managing Director, Adam White, sets high standards for all members of staff, so that the service you receive not only fulfils your needs, but exceeds them. If you would like to contact him about any aspect of our service, please email adam@baxterhoare.com

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