ABTA is warning holidaymakers about the risks of booking with fraudulent companies after seeing an increase in fake websites, online scams and non-compliant travel companies that have no financial protection in place.


According to City of London Police, travel fraud is up 425% year on year. As a result, this costs holidaymakers an estimated £11.5 million per annum. Reports show that a third of summer holidays typically booked during January and February, resulting in a rise in concern by ABTA. Consequently, the body believe that people are particularly vulnerable at this time of year.

The company have recently launched a nationwide campaign providing a list of warning signs for customers to look out for. Examples of which include:

  • Not providing ATOL certificates
  • Cloned websites
  • Businesses requesting online bank transfers
  • Those falsely boasting of ABTA, IATA or ATOL membership.

ABTA chief executive Mark Tanzer said:

“We have seen a significant increase in fraudulent activity over the past year, so we are encouraging all holidaymakers to stop and think about the company they are booking with. I would encourage people to book with a certified travel company, so they can rest assured that their holiday company is genuine and covered by our Code of Conduct.”

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